{"id":10415,"date":"2022-02-08T12:15:51","date_gmt":"2022-02-08T12:15:51","guid":{"rendered":"http:\/\/dev.internal.dextrousinfosolutions.com\/stratebeans\/wordpress\/?page_id=10415"},"modified":"2022-09-01T07:00:33","modified_gmt":"2022-09-01T07:00:33","slug":"case-study-advanced-simulation-based-training-field-sales-team-bfsi","status":"publish","type":"page","link":"https:\/\/stratbeans.com\/case-study-advanced-simulation-based-training-field-sales-team-bfsi\/","title":{"rendered":"Case Study: Advanced Simulation Based Training Field Sales Team BFSI"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1637832410304{padding-top: 30px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\"><strong>ADVANCED SIMULATION BASED TRAINING FOR FIELD SALES TEAM-BFSI<\/strong><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1555675538804{padding-top: 100px !important;padding-bottom: 85px !important;background-color: #f5f5f5 !important;}&#8221;][vc_column width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-12&#8243;][vc_row_inner el_class=&#8221;v-m-C&#8221;][vc_column_inner css=&#8221;.vc_custom_1541153603960{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;10423&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-12&#8243; css=&#8221;.vc_custom_1538999709577{padding-right: 0px !important;}&#8221;][vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1541152793064{padding-left: 0px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h4>ADVANCED SIMULATION BASED TRAINING FOR FIELD SALES TEAM<\/h4>\n<p><strong>CLIENT<\/strong> : A LARGE CORPORATE<br \/>\n<strong>INDUSTRY<\/strong> : BFSI<br \/>\n<strong>IMPLEMENTATION<\/strong> : Advanced Simulation Based Sales Team Training[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1644305433590{padding-bottom: 20px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1652332486654{margin-top: 40px !important;}&#8221;][vc_icon icon_fontawesome=&#8221;fas fa-chess-knight&#8221; color=&#8221;sky&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:%23&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><strong>The Business Problem<\/strong><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1652332493884{margin-top: 40px !important;}&#8221;][vc_column_text]Steep rejection rates in forms filled and submitted by agents on account of either inaccuracy or incompleteness stemming from a lack of knowledge as well as lack of appreciation of the processing requirements of the company. This often led to high rates of rework and consequent cost of. Repeated training interventions, including refreshers, covering 8000 agents across the country, both costly and logistically difficult.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1644305541153{padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-flask&#8221; color=&#8221;sky&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:%23&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><strong>Solution \/ Intervention<\/strong><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/stratbeans.com\/services\/\">Gamified<\/a> solution Advanced Simulation Based Sales Team Training, based on the theme of the movie \u201c3 Idiots\u201d, created to enable hands-on practice at their location, on their own time. This included providing them an overview of the entire process so that they were able to appreciate the need for filling each from accurately and completely.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-chart-line&#8221; color=&#8221;sky&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:%23&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><strong>Outcome<\/strong><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]The Return to Sales (RTS), measure used by the company to track such rejections, came down to under 15% within three months of introducing the intervention (it has further reduced since). Advanced Simulation Based Sales Team Training intervention created a sense of competition amongst the agents, almost like a local league table in a remote location, causing them to keep going back to the game and improve their scores.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1637832410304{padding-top: 30px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text] ADVANCED SIMULATION BASED TRAINING FOR FIELD SALES TEAM-BFSI [\/vc_column_text][\/vc_column][\/vc_row][vc_row [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10953,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10415","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.9) - 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